Help & Support

Everything you need to know about using PadelTally

Getting Started

Download & Setup

  1. Download PadelTally from the App Store on your iPhone
  2. Open the app and follow the setup instructions
  3. The app will automatically install on your paired Apple Watch
  4. Launch PadelTally on your Apple Watch to start scoring

First Match

Starting your first match is simple:

  • Open PadelTally on your Apple Watch
  • Tap "New Match" to begin
  • Choose your scoring format (standard or golden point)
  • Start playing and tap to score!

Scoring

One-Tap Scoring

PadelTally's main feature is one-tap scoring:

  • Tap once on your team's side to score a point
  • Feel the haptic feedback confirming the score
  • Watch the score update automatically on screen

Smart Game Detection

PadelTally automatically handles game progression:

  • Points advance from 15-30-40 to Game automatically
  • Deuce situations are handled correctly
  • Sets advance automatically when games are won
  • Match completion is detected and celebrated

Tie-Break & Golden Point

Both scoring formats are fully supported:

  • Tie-break: First to 7 points (must win by 2)
  • Golden point: Sudden death at deuce

Features

Match History

View your complete match history in the iPhone app:

  • See all sets, games, and total points
  • Review match duration and timestamps
  • Export results to share with partners or coaches
  • Track your win/loss record over time

Offline Play

PadelTally works completely offline:

  • No internet connection required during matches
  • All data is stored locally on your device
  • Sync happens automatically when connected

Battery Optimization

Designed to be battery-friendly:

  • Lightweight interface reduces power consumption
  • Compatible with Always-On display
  • Optimized for extended play sessions

Apple Watch Compatibility

Supported Models

  • Apple Watch Series 4 and newer
  • Apple Watch SE (all generations)
  • Apple Watch Ultra (all models)

Display Features

  • Large buttons optimized for sweaty fingers
  • High contrast display for outdoor visibility
  • Always-On display compatible
  • Works with all band styles and sizes

Troubleshooting

Common Issues

App not appearing on Apple Watch

  • Check that your iPhone and Apple Watch are paired
  • Ensure the iPhone app is installed first
  • Try restarting both devices
  • Check the Watch app on iPhone for installation status

Scores not syncing

  • Make sure both devices are connected
  • Open the iPhone app to trigger sync
  • Check that you're signed in to the same account

Haptic feedback not working

  • Check Apple Watch haptic settings
  • Ensure the watch is properly fitted to your wrist
  • Try adjusting the haptic strength in settings

Tips & Best Practices

During Play

  • Keep your watch face active for quick scoring
  • Use the haptic feedback to confirm each point
  • Check the score display regularly to avoid disputes
  • Take advantage of the automatic game detection

After Play

  • Review the match summary on your iPhone
  • Export or share results with your playing partners
  • Check your match history to track improvement

Contact Support

Need more help? We're here to assist you:

  • Email: support@padeltally.app
  • Response time: Within 24 hours

When contacting support, please include:

  • Your device model (iPhone and Apple Watch)
  • iOS and watchOS versions
  • Description of the issue
  • Steps you've already tried

Updates & Features

PadelTally is continuously improving. Updates include:

  • New scoring formats and tournament modes
  • Enhanced statistics and analytics
  • Improved Apple Watch performance
  • Additional export and sharing options

Updates are delivered automatically through the App Store.